Chad Ben-iesau
May 2026
These guys did an amazing job on my water heater. If you need experienced plumbers that are affordable and reliable I would definitely recommend these guys.
Read on GoogleWhat Customers Say
About Water Heater and Jordan
Rated 5.0 out of 5 across 12 Google reviews. These are the customers' own words, unedited.
Google review
Ben Paige
May 2026
Had a great experience working with Platinum Pipe Solutions. Communication was great, showed up when they said they would, and everything was explained clearly without trying to upsell or get over on me. Highly recommend!!!
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Renaro de Gracia
May 2026
I would definitely use them again! Very knowledgeable and easy to deal with! Some plumbing companies really try to bend you over. Jordan is very trustworthy
Read on GoogleNo hot water this morning. A puddle under the tank. Rusty water from the hot side, or a tank that pops and rumbles. Any of those means it's time for a look, and a leaking tank needs one today.
Platinum Pipe Solutions repairs and replaces tank and tankless water heaters. Jordan tells you whether yours is worth fixing, with a price to repair it and a price to replace it, side by side. Service calls start at $75. Cash or check.
Water Heater
Services Include
Tank water heater repair
Tank water heater replacement
Tankless water heater installation
Tankless repair
No-hot-water diagnosis
Leaking tank response, any hour
Repair-or-replace recommendation with a price for each
Anode rod inspection and replacement
Water heater repair
Sometimes it's one part: a thermostat, an element, a valve. Jordan checks the unit and tells you if a repair will hold.
Water heater replacement
When the tank is done, Jordan replaces it and makes the connections, then checks for leaks and temperature before he leaves. Ask about permits when you call; the answer depends on your city.
Tankless water heater installation and repair
Tankless heaters don't run out of hot water, but switching can mean gas line and venting changes. The tankless page covers what that involves.
Leaking water heater?
A leaking tank doesn't stop on its own. Here's what to do while you wait. Then call (279) 209-1798.
Why call Jordan for your water heater
- A price for the repair and a price for the replacement, side by side.
- He answers the phone any hour.
- He tells you which one he'd put in his own house.
- 15+ years in the trade, C-36 license #1145559.
Water heater service near you
Platinum Pipe Solutions works out of Antelope and does water heater repair and replacement across Sacramento, Roseville and Citrus Heights, plus the towns around them. Not sure if you're in range? Call and ask.
Water Heater
On the Job
Full Answers
Frequently Asked
Questions
A tank stores and continuously heats a reservoir of water. A tankless unit heats water as it flows through, so it doesn't run out but costs more up front and may need changes to gas or venting. Which one makes sense depends on household size, usage and budget. Jordan will tell you which he'd put in his own house.
It depends on the water, the use, and whether it's been maintained. Rather than quote a number that may not match your unit, Jordan will look at yours and tell you honestly how much life is left in it.
Rusty or discoloured hot water, noises from the tank, water pooling at the base, temperature that won't hold steady, and age. If you've got more than one of those, get it looked at before it fails on a cold morning.
It depends on the unit, the location and what has to change to fit it. What doesn't vary: you get a written price before work starts and that price is the price. Cash or check. Service calls start at $75.
Need Water Heater Service?
Call and you will get Jordan, not a call center. He has been doing this for 15+ years and he will tell you if you do not need the repair.
Licensed CA #1145559 | BBB A- Rated | Owner-Operated